Terms and Conditions
Welcome to Rudraksha Japam. These Terms and Conditions govern your use of https://www.rudrakshajapam.com and your purchase of products from our website. Throughout this website, the terms “we”, “us”, “our”, and “Rudraksha Japam” refer to Rudraksha Japam. By accessing our website, browsing our products, placing an order, or using any service provided through our website, you agree to be bound by these Terms and Conditions.
Please read these Terms and Conditions carefully before using our website or purchasing any product. If you do not agree with any part of these terms, please do not use our website or services.
1. Online Store Terms
By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law. You agree to use our website and purchase our products only for lawful purposes.
You must not use our website for any unlawful or unauthorized purpose, including violating applicable laws, regulations, intellectual property rights, or the rights of others.
You must not transmit viruses, malware, malicious code, or any other harmful material that may affect the operation or security of our website.
2. General Conditions
We reserve the right to refuse service, cancel orders, or restrict access to our website at our discretion where reasonably necessary, including in cases of suspected fraud, misuse, unauthorized activity, or violation of these Terms and Conditions.
You agree not to reproduce, copy, sell, resell, distribute, modify, or exploit any portion of our website, products, content, or services without our prior written permission.
Product information, images, descriptions, prices, availability, and other website content may be updated or changed from time to time.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, and other information displayed on our website are accurate. However, minor variations in colour, appearance, size, texture, or finish may occur due to photography, lighting, display settings, manufacturing processes, or the natural characteristics of the product.
For natural products such as Rudraksha beads, gemstones, malas, and related spiritual products, natural variations may occur. Such variations do not necessarily constitute a defect.
We reserve the right to modify product descriptions, prices, specifications, or availability at any time without prior notice.
4. Orders and Acceptance
When you place an order on our website, you are making a request to purchase the selected product. An order is considered accepted only after it has been confirmed by Rudraksha Japam.
We reserve the right to refuse or cancel an order in situations including, but not limited to, product unavailability, pricing or listing errors, suspected fraudulent activity, incorrect customer information, or other circumstances where fulfillment is not reasonably possible.
If we cancel an order after payment has been received, any eligible refund will be processed in accordance with our Refund and Cancellation Policy.
5. Pricing and Payment
All product prices displayed on the website are subject to change without prior notice. The applicable price for an order will generally be the price displayed at the time the order is placed, subject to any applicable pricing or technical errors.
Payments may be processed through third-party payment gateways. By making a payment, you agree to comply with the terms and conditions of the applicable payment service provider.
We do not knowingly store complete debit card, credit card, or other sensitive payment credentials on our website. Payment information may be processed by authorized third-party payment service providers according to their own policies.
6. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timelines displayed on our website. Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, holidays, unforeseen circumstances, or other factors beyond our reasonable control.
Customers are responsible for providing complete and accurate shipping information, including name, address, phone number, postal code, and any other information required for successful delivery.
Rudraksha Japam shall not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
7. Returns, Replacements and Refunds
Returns, replacements, exchanges, and refunds are governed by our Refund Policy. Customers should review the Refund Policy before placing an order.
For details regarding return eligibility, damaged or defective products, incorrect products, missing items, refund processing, and replacement procedures, please refer to our Refund Policy available on our website.
8. Customer Responsibilities
You agree to provide accurate, complete, and current information when placing an order or contacting us. You are responsible for reviewing your order details before completing your purchase.
If you receive a damaged, defective, incorrect, or incomplete order, you should notify us within the applicable period specified in our Refund Policy and provide any required supporting evidence.
9. Intellectual Property
Unless otherwise stated, the content available on our website, including text, product descriptions, photographs, graphics, logos, designs, videos, website layout, and other materials, is owned by or licensed to Rudraksha Japam and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.
10. User Reviews and Comments
If our website allows you to submit reviews, comments, photographs, feedback, or other content, you agree that the information submitted by you is lawful, accurate, and does not violate the rights of any third party.
You must not submit content that is unlawful, abusive, defamatory, threatening, obscene, fraudulent, misleading, or infringes the intellectual property, privacy, or other rights of another person.
We reserve the right to remove or refuse content that violates these Terms and Conditions or that we reasonably consider inappropriate.
11. Third-Party Services and Links
Our website may use or contain links to third-party services, including payment gateways, shipping providers, analytics services, social media platforms, communication services, or other external websites.
Third-party services are governed by their own terms and privacy policies. Rudraksha Japam is not responsible for the policies, content, availability, security, or practices of third-party websites or services.
12. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.
Our Privacy Policy is available on our website at https://www.rudrakshajapam.com.
13. Errors and Inaccuracies
There may occasionally be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other website information.
We reserve the right to correct errors, update information, modify product details, change prices, or cancel affected orders where necessary. If an order is cancelled due to an error after payment has been received, any eligible refund will be handled according to our applicable policies.
14. Prohibited Uses
You are prohibited from using our website or its content:
- For any unlawful or fraudulent purpose.
- To violate applicable laws or regulations.
- To infringe the intellectual property rights of Rudraksha Japam or any third party.
- To submit false, misleading, abusive, or fraudulent information.
- To transmit viruses, malware, or other harmful code.
- To interfere with the security or operation of our website.
- To collect or misuse the personal information of other users.
- To scrape, copy, reproduce, or commercially exploit website content without authorization.
- To engage in any activity that may harm our website, business, customers, or service providers.
15. Disclaimer Regarding Spiritual Products
Rudraksha Japam provides spiritual, religious, traditional, and devotional products. Any descriptions regarding traditional, spiritual, astrological, religious, or cultural significance are provided for informational purposes and should not be considered medical, psychological, financial, legal, or professional advice.
We do not guarantee that the use of any Rudraksha, gemstone, mala, or other spiritual product will produce a particular physical, mental, financial, spiritual, or other result. Individual experiences and beliefs may vary.
Our products should not be considered a substitute for professional medical treatment, diagnosis, financial advice, legal advice, or other professional services.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Rudraksha Japam shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of our website or products, except where such liability cannot lawfully be excluded.
We do not guarantee that access to our website will always be uninterrupted, secure, error-free, or available at all times.
Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
17. Indemnification
You agree to indemnify and hold harmless Rudraksha Japam, its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, damages, or reasonable expenses arising from your violation of these Terms and Conditions, misuse of the website, or violation of applicable laws or third-party rights.
18. Termination
We may suspend or terminate access to our website or services where we reasonably believe that a user has violated these Terms and Conditions, engaged in fraudulent activity, misused our services, or acted unlawfully.
Any provisions that by their nature should survive termination shall continue to remain applicable after termination.
19. Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain valid and enforceable to the maximum extent permitted by law.
20. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Refund Policy, and other policies published on our website, constitute the agreement governing your use of our website and purchase of our products.
21. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with the website, products, or these Terms and Conditions shall be subject to the applicable jurisdiction of the courts having authority over the location of Rudraksha Japam.
22. Changes to These Terms and Conditions
We reserve the right to update, modify, or replace these Terms and Conditions from time to time. Any changes will be published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated Terms and Conditions.
23. Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact Rudraksha Japam using the details below.
Rudraksha Japam
Jwalapur, Near Vaishno Devi Temple
Haridwar – 249407, India
Phone: +91-9259621937
Phone: +91-7088449368
Email: rudrakshajapam98@gmail.com
Email: komalyadav7111997@gmail.com
Website: https://www.rudrakshajapam.com